Shipping & Returns

 

Returns

 

 

 

For all returns, items must be unopened and in original shipping box. You must contact us within 10 business days of receiving your items. Shipping is on you and items must be received by us within 30 days of original purchase date. Once we receive the items and inspect them, we will issue a refund. All shipping costs are not refundable. A restocking fee of 15% off the total order will apply to any returns.


Returns Policy

You may return most new, unopened items within 10 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

A restocking fee of 15% off the total order will apply to any returns.

Shipping

We only ship to Canada and USA.  Shipments to Canada will be use UPS Standard delivery.  Customers in Canada are responsible for any fees or duties to clear customs if applicable.  Shipments within the continental USA will use UPS Surepost delivery.  Shipments to Alaska and Hawaii will use USPS Priority Mail.